What we collect
We collect certain information or data about you when you use wcoa.co.uk or wellingtoncoaching.com websites or contact us using the website forms.
questions, queries or feedback you leave, including your name, email address and phone number, if you contact Wellington Coaching Ltd.
your email address and subscription preferences when you sign up to our email alerts, and
how you use our emails – for example whether you open them and which links you click on, your IP address.
Sometimes we have cookies active on the website to improve your website experience and draw attention to specific information (such as by creating pop up boxes).
We may also identify which version of web browser you used as well as information on how you use the site, by using cookies and page tagging techniques.
This information helps us to:
send you our newsletters from time to time if you have requested this information
ensure that content from our site is presented in the most effective manner for you and for your device
provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
carry out our obligations arising from any contracts entered into between you and us
allow you to participate in interactive features of our service, when you choose to do so and
notify you about changes to our service.
This information can be viewed by authorised people in Wellington Coaching Ltd and Wellington Consulting Ltd, to:
improve the site by monitoring how you use it
gather feedback to improve our services, for example our email alerts
respond to any feedback you send us.
Where your information is stored
We store your information, whenever possible, on secure servers in the European Economic Area (EEA) (except for data that we gather when you sign up to our email alerts).
Some of our suppliers are based outside the EEA and therefore your information may be accessed outside the EEA. We have strict controls over how and why your information can be accessed.
When you sign up to our email alerts
We use Infusionsoft for our email alerts.
Infusionsoft has staff based outside the EEA, and stores your data in the USA. Infusionsoft is certified under the EU-US Privacy Shield framework to ensure that any information you provide is secure.
As a subscriber to our email alerts, we may contact you from time to time to ask for your feedback on how to improve our email alert service.
We will continue to send you email newsletters and alerts until you tell us not to or use the unsubscribe option on any of our emails.
Keeping your information secure
We have procedures and security features in place to keep your information secure once we receive it. This is detailed in our Data Protection and Security Policy.
Disclosing your information
You can find out what information we hold about you, and ask us not to use any of the information we collect. If you wish to exercise this right, please send your request to firstname.lastname@example.org
If you’ve signed up for email alerts, you can unsubscribe or change your settings at any time.
Wellington Coaching Ltd is a company registered in England and Wales (Company Number 06651699).